Privacy Policy for Sprint AI

Sprint AI ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and AI-enabled services (collectively, the "Services").

Our role: Sprint AI is the data controller for the personal information described in this notice — we decide what data is collected and why. Our service providers process data on our behalf as processors. Paddle.com, our Merchant of Record, acts as an independent controller for the payment and tax data it collects when you buy a subscription.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Services.

1. Information We Collect

We collect information that identifies, relates to, describes, or can be linked to you ("Personal Information") when you use our Services.

Information You Provide to Us

• Account Registration: When you create an account, we collect your name, email address, and authentication credentials. If you use Google Sign-In, we receive verification from Google, but we do not store your Google password.
• User-Uploaded Content: Our AI-enabled features allow you to upload content such as audio recordings, lecture notes, PDFs, and documents. Please use discretion and do not upload sensitive personal data (such as health data, financial account numbers, or government IDs).
• Communications: If you contact us for support or feedback, we collect your contact details and message contents.

Information Collected Automatically

When you access our Services, our servers automatically collect technical data including your IP address, browser type, device ID, pages visited, and timestamps via cookies and tracking technologies.

Information from Third-Party Sources

We may receive data from third-party services like analytics providers or authentication partners when you link your account.

2. How We Use Your Information

We use the information we collect for the following business and operational purposes:

• Providing the Services: To operate, maintain, and deliver the AI-powered features you request (such as transcriptions and summaries).
• Artificial Intelligence Processing: To process user requests through external AI model providers and improve our AI functionalities.
• Account Administration: To manage your account, process subscriptions, and send transactional emails (like service alerts or security updates).
• Analytics and Improvement: To analyze usage trends, troubleshoot technical issues, and enhance user experience.
• Legal and Security: To detect fraudulent activities, enforce our Terms of Service, and protect our legal rights.

2a. Legal Bases for Processing

• Performance of a contract: creating and administering your account, delivering the AI features you request, and managing your subscription.
• Legitimate interests: securing the Services, preventing fraud and abuse, troubleshooting, and improving our product.
• Consent: optional analytics and marketing cookies and marketing emails, which you can withdraw at any time.
• Legal obligation: keeping records we are required by law to retain and responding to lawful requests.

3. Disclosure of Your Information

We may share your information with third parties only in the following circumstances:

• AI Service Providers: We utilize third-party AI infrastructure and model providers (such as OpenAI, Anthropic, or cloud hosting partners) to process the content you upload and power our AI features.
• Service Providers & Vendors: We share data with third-party vendors who help us operate our hosting and database infrastructure, provide customer support tooling, or analyze web traffic (e.g., Google Analytics).
• Merchant of Record (Paddle): Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders. We share your name and email with Paddle so it can sell the subscription to you, manage billing and renewals, take payment, handle tax compliance and invoicing, and process refunds and related customer enquiries. Paddle collects your payment and billing details directly — we never see or store your card number. Paddle's handling of your data is described in its own privacy notice.
• Professional Advisers: Our legal, accounting, and tax advisers, where needed to run our business.
• Legal Requirements: We may disclose your information if required by law, subpoena, or government request, or to protect the safety and rights of Sprint AI and our users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred to the successor entity.

4. Data Retention

We keep personal information only for as long as we need it for the purposes described above, and then delete or anonymise it:

• Account data: for as long as your account is active, and up to 90 days after you delete it (to allow for recovery and abuse prevention).
• Uploaded content, notes and study sets: until you delete them or your account, whichever comes first.
• Support messages: up to 24 months after your enquiry is resolved.
• Usage and security logs: typically up to 12 months.
• Billing and tax records: retained by us and by Paddle for as long as applicable tax and accounting law requires (usually 6-10 years).

4a. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to restrict or object to certain processing, to withdraw consent, and to complain to your local data protection authority. Email us at contact@sprintailearn.com and we will respond within one month.

4b. Cookies

We use essential cookies to keep you signed in and secure, and optional analytics cookies to understand how the Services are used. You can manage or clear cookies in your browser settings; blocking essential cookies may stop the Services from working.

4c. Data Security

We use commercially reasonable technical and organizational security measures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. You use our Services at your own risk.

5. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected such data, we will take steps to delete it promptly.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Sprint AI is operated by Posh Pickss LLC
675 N Hunt Club Blvd Unit #2130
Longwood, Florida 32779, US

Email: contact@sprintailearn.com